Our Client
A Global IT Giant
Campaign Objective
Training Programs
Build advocacy & positive mindshare with the RSPs for selling brand exclusive products.
Solution Selling
Equip RSPs with knowledge and confidence to properly pitch the products and match customers' need. The goal was to help incremental sales of the brand's software products.
Challenges
Execution Methodology
Remoting training
Launched remote training program with 12 Remote trainers and 1 TL. Remote and web based reinforcement intervention.
Telephonic Training
Deployed DLC for imparting training, product USP, Competitive superiority, soft skills and sales orientation, etc.
Peer Evaluations
Pre and Post assessment and certification were carried out through DLC.
Training Tools
Leveraged pocket guides, ready reckoner, flash cards, presentations, scripts, and videos to impart training.
Program Reach
