Our Client
Global IT hardware OEM
Campaign Objective
Revenue Maximization
Convert inbound queries from Calls, Emails or chat into sales opportunity via strong value proposition
Market Expansion
Execute sales through ecommerce platform and promote OEM devices to SMB & Consumer segments
Challenges
Execution Methodology
Inside Sales
Clear focus on revenue generation through solution selling, upselling and cross selling along with an omni-channel Sales-driven inbound centre
Customer Support
Multi-lingual resources providing flexible 24 hours support. Dedicated OB calling to follow up with the customers and account management for SMB customers
Program Reach
Impact Generated
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