Our Client

Global IT hardware OEM

Campaign Objective


Revenue Maximization

Convert inbound queries from Calls, Emails or chat into sales opportunity via strong value proposition


Market Expansion

Execute sales through ecommerce platform and promote OEM devices to SMB & Consumer segments


Ensure a high conversion rate on all inbound customer touch points

Convert general queries to a sales opportunity

Maximize revenue by upsell and increase in Attach percentage

Ensure repeat business from SMB customers

Provide 365 days coverage across various language capabilities

Execution Methodology

Highly Integrable

Inside Sales

Clear focus on revenue generation through solution selling, upselling and cross selling along with an omni-channel Sales-driven inbound centre

Highly Integrable

Customer Support

Multi-lingual resources providing flexible 24 hours support. Dedicated OB calling to follow up with the customers and account management for SMB customers

Services Offered

B2B Telesales Services

Email Marketing

LinkedIn Marketing


Webinar Management

Program Reach

Progrm Reach

Impact Generated


Conversion rate for chat enquires


Conversion rate for Inbound enquires


Average 110,000 chats answered every quarter


Average 50,000 calls answered every quarter


Added 10,000 new customers who placed 15,000 Order

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