5 Incredible Ways to Fine-Tune the Enterprise Customer Database for Sales Success

Sales | 3 minutes to read

09th Feb, 2021

Stale, and unstructured data persisting in subscription-based b2B database models inhibit the sales generation capabilities of enterprises. Here are some ways to exorcise the demons of conventional database models and bolster b2b demand generation & sales growth.

Snapshot

    • Increasing number of enterprises are leveraging customer databases to power their demand generation marketing campaigns.

    • However, gaps in conventional b2b databases is not allowing them to create a 360-degree view of customers and smoothening customer journeys

    • Modern-day demand gen marketing needs modern-data contactable databases

    • Enterprises should double down on core some core elements before buying a customer database or building a database in-house.

    Conventional data management strategies lack the speed, scalability, and flexibility to deliver insights. Unstructured & redundant data impacts ROI negatively and leaves sales and marketing departments struggling with their demand gen cycle. Considering the dramatic growth of unstructured and semi-structured data generated from sources such as IoT sensors, social media, etc., database marketers need to be open to supporting new data types and new sources. They should embrace new ways for customer profiling and analysing several moving data sets and subsets in a streamlined manner. Moreover, they should carefully select a b2b contact database provider before making a purchase decision.

    Efficient data management is the cornerstone of any successful marketing strategy. Clean, accurate and high-quality data is essential for getting deeper insights into prospect profiles. Having said that, here are some restraints that hold back b2b database marketers, and demand generation marketing techniques to circumvent them.

    Challenges associated with data management

    Several marketers fail to create a successful and sustainable marketing campaign due to the lack of real-time data. A massive amount of prospect or customer data is generated globally, but only a few marketers become successful in consolidating it from discrete sources and silos. In many cases, database marketers fail to convert data from one form to another, and then errors arise. Due to this, organizations fail to leverage b2b data as it becomes redundant for demand generation marketing campaigns.

    While data connectivity issues and silos keep shadowing the business value, enterprises face issues with classifying or cleansing data and using it with the right degree of customization. Besides this, de-duplication errors make data transfer hectic. Multiple sources of truth arise, and the sales and marketing or demand generation wings find it difficult to be on the same page.

    In addition to technology-led challenges, data compliances also limited database marketers’ access to data. Privacy regulations like GDPR and CCPA have further confined data collection and sharing practices. Therefore, access to third-party data is limited for ad targeting and sellers have to solely rely on the first-party data. Due to this, some businesses leave data on the table. Experts believe that almost 56% of marketers access data about customer interaction from phone calls, while only 8% use first-party data to inform personalization. On the other hand, many companies don’t get the right customer data volume and data quality to fuel their outreach programs. These dampers the outreach or demand generation marketing and negatively impacts customer acquisition and retention rates.

    Strategies to modernize data management

    If the challenges are evident, then where are the solutions? Well, the solutions are also evident, but marketers fail to identify them. A modern database management model is the blend of uniform access integration sufficed with data intelligence. By precisely capturing, updating, storing, and monitoring datasets, enterprises can overcome the challenges and harness the real power of b2b data. To begin with, here are some modern-day contactable database management techniques for organizations to strategize and conquer!

    #1 Whitespace Discovery

    Imagine how businesses can benefit from the tremendous potential of a space that isn’t explored or tapped yet? Whitespace discovery does the exact same thing. In the database management realm, whitespace discovery enables businesses to gain insights into future-oriented insights through internal and external applications. Enterprises and top b2b data providers use Whitespace Discovery and advanced analytics to develop a comprehensive sales plan through actionable data and fill gaps in their data infrastructure.

    Know how Whitespace Discovery is enabling enterprises to reach overarching business benefits. Read this Case Study

    #2 Database Profiling

    Database Profiling includes automated depth profiling to find out individual preferences, predict their buying behaviours, and make informed decisions. Automated profiling algorithms mine ideal prospect information from a variety of different sources

    Database profiling helps data scientists to analyze the data available from a pre-existing information source and gather stats out of it. It also enables businesses to identify attributes required for painting a detailed picture of their customer. By identifying customer profiles, businesses can catalog a cluster of similar clients that are important for sales and drive sales engagement for them.

    #3 Data Integration

    Undoubtedly, increasing data volumes create opportunities for organizations. But, raw data is equally a problem. Among the massive percentage of companies using data, only a few are successful in creating insights.  Real-time data can be complex.  Handling large amounts of data requires a customizable integration plan to move it seamlessly in a multidimensional ecosystem.  Start-to-end integration ensures that their database is well-integrated, secure, and properly governed.

    #4 Ideal Customer Profile (ICP)

    Account-Based Marketing Strategies demand a clear and focused identification of the Ideal Customer Profile (ICP). Organizations with a robust ICP program show a higher account win rate because they succeed in building a strong groundwork for their demand gen program. Assembling the necessary demographic, firmographic, and technographic elements in the contactable database makes the Ideal Customer Profiling precise and maximize performance.

    #5 DBMS Cleansing

    Data cleansing is the procedure of altering data to ensure it is precise and correct. Modern-day data cleaning service removes duplicate copies, eliminates deceased data files, and ensures that every corrupted or inaccurate information is eradicated from a database. Cleansing practices and data scrubbing improve data intelligence while optimizing data warehousing methods.

    Solving the problem of mismanaged data with a modernized data management architecture

    The dependence of organizations on data is growing rapidly with the increased reliance on ABM-led programs to fuel the sales pipelines. Enterprises need to have a strategic approach for effective data management that expands far beyond the compilation of customer info.

    The right database lays the groundwork for a successful demand generation program. However, it creates an opposite impact if it is factored with archaic methods to collect data.

    The modern-day sales approach demand modern-day methods to connect customer data across all touchpoints and extract sales intelligence.

    Is your enterprise planning to buy b2b database. Selecting a corporate database in not easy as the database market is flooded with innumerable options.  Read this Infographic ‘What & How of Database’ before making a purchase decision.

    Reach out to the experts at Denave experts for setting up a laser-focused database strategy and powering the sales-pipeline.

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