Customer Lifecycle Manager


Date : 26 Feb, 2024

Job description

    The primary objective is to penetrate deeper into market by generating leads within the specified BANT criteria and we require Sales Team Leader to manage Sales-Workforce along with all other internal/external stake holders

Experience Essential

    • Experience in the Software Security industry will be an advantage. 
    • Solid experience with CRM software (Salesforce) and MS office (Particularly MS Excel). 
    • Ability to juggle multiple promo and campaign at a time while maintaining sharp attention to detail. 

Job Responsibilities

    • Responsible for handling SMB Business and being able to perform analysis for upcoming Renewals & New Business.
    • Generating a new pipeline that leads to closed revenue and quota attainment.
    • Serve as the lead point of contact for all customers and partners. 
    • Build and maintain strong long-lasting customers and partners relationships. 
    • Negotiate contracts and close agreements to maximize profits. 
    • Develop trusted advisor relationships with customers and partners stakeholders and executive sponsors. 
    • Ensure the timely and successful delivery of solutions according to customer and partner needs and objectives. 
    • Clearly communicate the progress of monthly and quarterly initiatives to internal and external stakeholders. 
    • Ability to develop new business with existing customers and partner an identify areas of improvement to meet sales quotas. 
    • Ability to call down on promo and campaign through customers and partners. 
    • Prepare forecast and reports on deals based on individual and region. 
    • Collaborate with field sales team to identify and grow opportunities within territory. 
    • Assist with challenging customer and partner requests or issue escalations as needed. 
    • Ability to communicate, present and influence key stakeholders at all levels often organization including executive and C-level. 

Job Details

  • Total Experience :

    2-5 years
  • Relevant Experience :

  • Location :

  • Language Expertise :

  • Open Positions :

  • Educational Qualification :


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