Customer Service Executive

Telesales

Date : 01 Mar, 2023

Job description

Listening to the customers' needs and updating accordingly in CRM. Excellent communication skills: Able to communicate fluently over the phone. Excellent negotiations skills

Experience Essential

Educational Qualification :Minimum Diploma holder or higher
Language Expertise :Native Malaysian, able to speak in English, Malay, and Mandarin
Total Experience :Minimum 6 months – 1 year of customers service experience

Job Responsibilities

Native Malaysian, able to speak in English, Malay, and Mandarin
Male/Female, minimum 21 years old and above
Minimum Diploma holder or higher
Minimum 6 months – 1 year of customers service experience
Able to work in shift hours
Listening to the customers' needs and updating accordingly in CRM
Excellent communication skills: Able to communicate fluently over the phone
Excellent negotiations skills
Excellent relationship management skills with existing partners

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Job Details

Total Experience :
Minimum 6 months – 1 year of customers service experience
Relevant Experience :
Minimum 6 months – 1 year of customers service experience
Location :
Kuala Lumpur
Language Expertise :
Native Malaysian, able to speak in English, Malay, and Mandarin
Open Positions :
1
Educational Qualification :
Minimum Diploma holder or higher

Hear From Our Employees

Abhisek Gosh

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I have been working at Denave for over 7 years and it has been an enriching and fruitful relationship. Denave is a multicultural organization that allows you to interact with people from various nationalities and backgrounds while offering cross-functional learning opportunities. The company prioritizes employee well-being and quite frequently organizes team building, events, and sports activities.

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At Denave, my ideas are valued, and my efforts are appreciated and recognized. Denave is a ground to be planted in if you want to flourish your career in terms of skillsets, compensation, titles, and new responsibilities. As a mother, Denave has helped me find the right work-life balance allowing me to continue my journey as a successful employee and simultaneously take care of my mental health.

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My years in Denave have been professionally rewarding. The various training and development programs at Denave have helped improve my expertise and skills in leadership, time management, and more. Some of the positives of working at Denave have been its open culture, team-building activities, and nurturing relationships with colleagues.

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I have been associated with Denave for over 5 years and the journey so far has been very enriching in terms of career growth, new learnings, experiences, and professional grooming. One of the striking differentiators has been the support and guidance provided by the mentors in defining my career goals at Denave.