Our Client
Globally leading OEM brand
Campaign Objective
Revenue generation
Required inbound telecalling, chat and email outreach processes to increase sales. The brand also wanted outbound calling on inbound MRLs and whitespace database.
B2B Account management
Drive repeat purchase of existing customers throug end-to-end telesales account management.
Challenges
Execution Methodology
Distributor DB & profiling
Deployed a team of district managers (DMs) across 6 locations to gather information through web/visit, conduct distributor qualification and deliver business value proposition.
Account management
Deployed a dedicated account manager for SMB costumers.
Performamce Tracking
Deployed dedicated training team along with dedicated quality and MIS team to track daily performance.
Services Offered
B2B Telesales Services
Program Reach
Technology leverage
CRM used to manage inbound calls and customer database, inhouse tool to handle all the website chats.
Impact Generated
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