Globally leading OEM brand
Required inbound telecalling, chat and email outreach processes to increase sales. The brand also wanted outbound calling on inbound MRLs and whitespace database.
Drive repeat purchase of existing customers throug end-to-end telesales account management.
Deployed a team of district managers (DMs) across 6 locations to gather information through web/visit, conduct distributor qualification and deliver business value proposition.
Deployed a dedicated account manager for SMB costumers.
Deployed dedicated training team along with dedicated quality and MIS team to track daily performance.
SDRs have the flexibility to manage multi-channel campaigns that are necessary to reach leads. Sales Development Reps are the human element that interact with the prospects on the base level. If they bring their best side on, they can reduce the lead response time, hence hiking the conversions. Enterprises can address this need by imparting training to sales.