Tech & Platforms
Date : 19 Jul, 2023
Product implementation industries, responsible for project scoping, delivery, and overall client satisfaction
• Take initiatives and be proactive to identify and improve the customer engagement process.
• Review customer complaints/support issues and concerns, seek effective resolutions from Product Support teams, and seek to improve all aspects of the customer experience with the company.
• Responsible for customer satisfaction, supported by CSAT/NPS metrics, resulting in account retention, renewals, and upsell.
• Build relationships with assigned customers, set expectations prior to project kick-off, address all technology deployment-related issues, and continually delight them with a positive, customer-centric attitude.
Total Experience :
5-7 years in technology product implementationRelevant Experience :
5-7 years in technology product implementationLocation :
NoidaLanguage Expertise :
EnglishOpen Positions :
5Educational Qualification :
Graduate
HR Operation, India
I have been working at Denave for over 7 years and it has been an enriching and fruitful relationship. Denave is a multicultural organization that allows you to interact with people from various nationalities and backgrounds while offering cross-functional learning opportunities. The company prioritizes employee well-being and quite frequently organizes team building, events, and sports activities.
Program Manager, Malaysia
Learning & Development, Malaysia
At Denave, my ideas are valued, and my efforts are appreciated and recognized. Denave is a ground to be planted in if you want to flourish your career in terms of skillsets, compensation, titles, and new responsibilities. As a mother, Denave has helped me find the right work-life balance allowing me to continue my journey as a successful employee and simultaneously take care of my mental health.
Inside Sales Account Manager, Malaysia
My years in Denave have been professionally rewarding. The various training and development programs at Denave have helped improve my expertise and skills in leadership, time management, and more. Some of the positives of working at Denave have been its open culture, team-building activities, and nurturing relationships with colleagues.
Inside Sales Account Manager, Malaysia
HR INTL & Recruitment, India
I have been associated with Denave for over 5 years and the journey so far has been very enriching in terms of career growth, new learnings, experiences, and professional grooming. One of the striking differentiators has been the support and guidance provided by the mentors in defining my career goals at Denave.
Senior Manager-Transition, India
Learning & Development, Malaysia
Build new skills, further your potential, and shape the direction of your careers through a learning approach in a collaborative environment.