Tag: Customer Experience

Tag: Customer Experience

Finishing line for retail is an illusion. What  may have been  true a week ago, may lose its relevance as inventories diminish, prices adjust, and...
Undoubtedly, for every organization, the key to success is keeping the customer at the heart of its strategy. Alongside, it’s also true that in the...
The constant marketplace clutter with an abundance of available brands has brought us to a tipping point wherein grabbing consumers’ attention has become a daunting...
Whenever you step into a store to purchase something, you straightaway encounter thousands of brands competing for your attention. However, amongst the countless products, there...
Whitespace, as we call it, ideally indicates unidentified gaps or spaces and in relation to the sales terminologies, it essentially reflects those gaps in the...
The way people work is changing, and technology is at the heart of this change. As a factor of the business environment, technologies like artificial...
The competition among retailers is becoming fiercer day-by-day and that too, on multiple fronts, be it the business models or group of channel partners or...
What is it that Drew Houtson (founder and CEO of Dropbox) and his team do that shot their wait-list signups from 5000 to 75000 in...