Sales Training

Business Development/ Key Account Manager

Experience Essential

  • Educational Qualification : Bachelor’s degree required, MBA preferred
  • Required Skillsets :Minimum of 10 years of professional work experience in B2B sales, business development, Technology Sales and client relationship management.
  • Exceptional relationship management skills and the ability to build and grow connections with people of all types and backgrounds.
  • Exceptional verbal and written communication skills.
  • Independent critical thinking and creative problem solving skills.
  • Comfortable and confident using technology as an integral part of the sales process.
  • Highly organized and detail-oriented, with the ability to keep multiple projects and client engagements active at once.
  • Comfort with ambiguity and ability to navigate uncertainty.
  • Dynamic and engaging.
  • Language Expertise :English
  • Total Experience : 12+ years
  • Relevant Experience : 10 years

  • Job Responsibilities

  • Client acquisition & Business Development :Seek out and source new clients by developing networks and independently identifying and developing relevant resources for sales and business development.
  • Should be well versed in Software Solution selling.
  • Identifies trendsetter ideas by researching industry and related events, publications, and announcements.
  • Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
  • Build the sales pipeline at all stages of the sales process and actively managing the pipeline to achieve success.
  • Prospect, qualify, prove, and close stages of the sales process.
  • Apply a consultative solution-sales approach and tailor presentations and conversations to the specific needs of the individual prospects.
  • Continuous follow ups and keeping a touch base to bring out new opportunities within the existing clients.
  • Initiate and lead negotiations( scope and commercial) in-line with protecting mutual business interests
  • Identify possible alternatives basis price and scope requirements for award of the project
  • Visualize different scenarios of negotiations and conduct negotiations independently
  • Client Relationship Management & Account Mapping :Seek out and source new clients by developing networks and independently identifying and developing relevant resources for sales and business development.
  • maintain and leverage on alliances and relationships, to further the organizations interest
  • develop and review strategies to enhance client retention
  • Develops negotiating strategies, examining risks and potentials, estimating client’s needs and goals.
  • To earn trust in relationships with others by consistently demonstrating integrity and professional competence.
  • Complete account mapping & Profilingwrt BU -wise Biz potential, competition mapping, procurement mapping
  • Relationship management @ account level- Sales, Marketing, Procurement
  • -engage with multiple stake holders for incremental / additional business opportunity within the same account
  • -existing relationship management. Biz retention, continuity & ramp up
  • Client escalation management
  • Sales Deliverables :Increase Retention rate, revenue growth, and relationship growth in Key accounts
  • Business achievement as per plan( Revenue, Gross Margin, service-mix)
  • Ensure business continuity & growth from the account
  • Internal Alignments, Account Management : Ability to close deals and meet the targets independently
  • Comply with documentation requirements to be an active supplier ( PO/ Agreement validity etc)
  • Ensure timely redressal of issues between Client & Denave Delivery team and resolve escalations
  • Devise strategies to improve on TATs on payments
  • Create a project governance mechanism with business owners and internal review team
  • -Collaborate with internal stakeholders in defining solution approach for the client
  • -participate in planning proactive systems to manage various change levers in project delivery along with delivery team
  • -oversee alignment of client engagement strategy with business objectives
  • -create client and business impact through various innovative channels
  • -guide team members in change management and customer engagement techniques
  • present and relay information to relevant parties

Job Details

  • Department :

    Global Operations

  • Total Experience :

    12+ years

  • Location :


  • Job Type :

    Full Time

  • Language :


Hear From Our Employees

Career Listing

Abhisek Gosh

HR Operation, India

I have been working at Denave for over 7 years and it has been an enriching and fruitful relationship. Denave is a multicultural organization that allows you to interact with people from various nationalities and backgrounds while offering cross-functional learning opportunities. The company prioritizes employee well-being and quite frequently organizes team building, events, and sports activities.

Career Listing

Program Manager, Malaysia

Career Listing

Fatin Halim

Learning & Development, Malaysia

At Denave, my ideas are valued, and my efforts are appreciated and recognized. Denave is a ground to be planted in if you want to flourish your career in terms of skillsets, compensation, titles, and new responsibilities. As a mother, Denave has helped me find the right work-life balance allowing me to continue my journey as a successful employee and simultaneously take care of my mental health.

Career Listing
Christina Krishnan

Inside Sales Account Manager, Malaysia

Career Listing

Gaurav Tomer

Human Resources, India

My years in Denave have been professionally rewarding. The various training and development programs at Denave have helped improve my expertise and skills in leadership, time management, and more. Some of the positives of working at Denave have been its open culture, team-building activities, and nurturing relationships with colleagues.

Career Listing
Nguyen Dieu Linh

Inside Sales Account Manager, Malaysia

Career Listing

Moutusi Gosh

HR INTL & Recruitment, India

I have been associated with Denave for over 5 years and the journey so far has been very enriching in terms of career growth, new learnings, experiences, and professional grooming. One of the striking differentiators has been the support and guidance provided by the mentors in defining my career goals at Denave.

Career Listing
Priya Pandey

Senior Manager-Transition, India

Career Listing

Nida Samreen

Learning & Development, Malaysia

Career Listing

Preeti Sehgal

Learning & Development, India

Work With Us Work With Us

Work With Us

Build new skills, further your potential, and shape the direction of your careers through a learning approach in a collaborative environment.